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Displaying 5 articles of 5 total result(s).
Original Article

Service Recovery Performance: Management Commitment to Service Quality Using Servant Leadership Theory

Mohd Zulkeflee Bin Abd Razak
ORCiD ,
Muhammad Ashraf Bin Fauri@Fauzi
ORCiD

Keywords: Service recovery performance, service quality, management commitment, servant leadership theory, tourism industry

Article no: 62

Pages 694-701

Doi: 10.15405/epfe.23081.62

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Original Article

The Impact of Servant Leadership on Employee Behavior

Justine Tanuwijaya
ORCiD ,
Andreas Wahyu Gunawan P
ORCiD ,
Deasy Aeeanty
ORCiD ,
Tiara Qanitah Tasruddin

Keywords: BPD Sultra, Organisational Commitment, Organisational Citizenship Behavior, Servant Leadership, Work Engagement

Article no: 33

Pages 436-446

Doi: 10.15405/epsbs.2023.11.02.33

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Original Article

Perceived Organizational Support, Servant Leadership And Psychological Capacity Relationship

Elif Baykal
,
Cemal Zehir

Keywords: Servant leadership, psychological capacity, perceived organizational support, positive psychological behaviour

Article no: 63

Pages 739-753

Doi: 10.15405/epsbs.2019.01.02.63

>View as HTML >Abstract >Download PDF

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